North Carolina Accreditation Learning Collaborative

Quality Improvement: Keeps Accreditation Flying!

biplaneOctober 16, 2007

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As part of the NC Multi-State Learning Collaborative projects, the NC Division of Public Health and the NC Institute for Public Health presented a PHTIN training on quality improvement on October 16, 2007. This training, designed for NC local health department staff, will explore the role of quality and performance improvement to increase the efficiency and effectiveness of your organization.

Stacy Baker of the Public Health Foundation, a national expert in quality and performance improvement, provided the majority of the training.

Videoconference Agenda

Introduction and Welcome
Joy F. Reed, EdD, RN

What is Quality Improvement/Performance Improvement and Why is it Important? The Development of a Culture for QI/PI
Stacy Baker, MSEd

Description of Available Tools and PDCA
Stacy Baker, MSEd

Case Study—How is NC Division of Public Health Using Accreditation Assessment Results for Quality Improvement
Denise Pavletic, MPH

Getting to the Heart of Tough Problems
Stacy Baker, MSEd

Process Management: Identifying Processes Case Study – Local Example
Sharon West, RN