Risk and Crisis Communication (I is for Investigation, Session 7)

Fee:None
Length: 40 minutes
Description:This training provides an overview of theories and strategies of risk communication.

This module is part of the "I is for Investigation" training series developed to introduce non-epidemiologists to the basic concepts of outbreak investigation.
To Access and Complete This Training:

To create a login ID and password for the NCIPH Training Website, click on the Create An Account link. If you have previously created an account, click on the Login to Training Link. Please read over the information on this page first.

This training was developed with the support of the UNC Preparedness and Emergency Response Learning Center (UNC PERLC), a funded project of the Centers for Disease Control and Prevention (CDC Cooperative Agreement 1U90TP000415).
PERLC

Learning Objectives

Training Personnel

Author:

Amy Nelson, PhD, MPH

Narrator:

Rachel Frantz

NCIPH Reviewer:

Tanya Montoya, MPH, CPH

Subject Matter Expert Reviewer:

Brettania Lopes, MPH

The author(s) and reviewer(s) of this training have no personal financial relationships with commercial interests relevant to this presentation to disclose. Author, narrator, reviewer affiliations listed were current at the time of training development.

Competencies and Capability Functions Addressed

This training addresses selected applied epidemiology, core public health, and public health preparedness and response competencies and public health preparedness capability functions. (Please note: The competencies included on this site are just a few of the public health competencies which have been established. Training participants may find alignment between this training and other competency sets not included on this site.)

Core Competencies for Public Health Professionals Tier 1
3A2. Communicates in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images) (3: Communication Skills)
3A7. Facilitates communication among individuals, groups, and organizations (3: Communication Skills)
Core Competencies for Public Health Professionals Tier 2
3B2. Communicates in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images) (3: Communication Skills)
3B7. Facilitates communication among individuals, groups, and organizations (3: Communication Skills)
Core Competencies for Public Health Professionals Tier 3
3C2. Communicates in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images) (3: Communication Skills)
3C7. Facilitates communication among individuals, groups, and organizations (3: Communication Skills)
Public Health Preparedness Capabilities
Capability 4, Function 5: Issue public information, alerts, warnings, and notifications
Public Health Preparedness & Response Core Competencies
2.2. Use principles of crisis and risk communication.

References

Association of State and Territorial Health Officials. (2011) "Communication in Risk Situations: Responding to the Challenges." Available at: http://www.astho.org/WorkArea/DownloadAsset.aspx?id=5602.

Agency for Healthcare Research and Quality (AHRQ) Archive, from From: Covello, V.T. Keeping Your Head in a Crisis: Responding to Communication Challenges Posted by Bioterrorism and Emerging Infectious Diseases. Association of State and Territorial Health Officers (ASTHO), 2002. Accessed November 2012. Available at: http://archive.ahrq.gov/research/health/happd.htm

DHHS / CDC. Crisis, Emergency, and Risk Communication. 2008. Available at: http://emergency.cdc.gov/cerc/pdf/cerc_guide_basic.pdf

CDC: CDCynergy: Gateway to Health Communication and Social Marketing Practice. Available at: www.cdc.gov/healthcommunication/CDCynergy/

Covello,V. and Sandman, P. (2001) "Risk Communication: Evolution and Revolution," in Wolbarst A. (ed.) Solutions to an Environment in Peril. Baltimore, MD: John Hopkins University Press: 164-178. Available at: http://www.psandman.com/articles/covello.htm.

Sandman, P. (2004) "Crisis Communication: A Very Quick Introduction." Available at: http://www.psandman.com/col/crisis.htm.

Sandman, P. (2003) "Dilemmas in Emergency Communication Policy." Emergency Risk Communication CDCynergy (CD-ROM), Centers for Disease Control and Prevention. Available at: http://www.psandman.com/articles/dilemmas.pdf.

Sandman, P. (2003) "Four Kinds of Risk Communication." Available at http://www.psandman.com/col/4kind-1.htm.

To Access and Complete This Training:

To create a login ID and password for the NCIPH Training Website, click on the Create An Account link. If you have previously created an account, click on the Login to Training Link. Please read over the information on this page first.